FAQ
Welcome to the Spinfinite Casino FAQ. Whether you’re new to online gaming or you’ve been playing for years, this page answers the questions players ask most often about accounts, payments, bonuses, verification, and support. We keep answers short, clear, and practical so you can get back to the games with confidence.
Spinfinite operates with USD transactions and accepts major cards like MasterCard and Visa. The site features titles from providers such as 3 Oaks, Betsoft, Habanero, Kalamba Games, Pragmatic Play, Relax Gaming, and RubyPlay, so you’ll find a wide selection of slots, table games, and sweepstakes-style offers. If you need a deeper dive on features and full site details, see our review for a complete breakdown.
This FAQ also covers important rules: eligibility by state, how no-deposit and first-purchase bonuses work, Sweeps Coins (SC) playthroughs, verification requirements, and the lines of support available — live chat and email at support@spinfinite.com. Read on to get quick, reliable answers and learn how to start playing safely and responsibly.
How do I create an account at Spinfinite Casino?
Click “Sign Up” on the site, enter your name, email, date of birth, and a secure password, and accept the terms. Account creation automatically grants certain welcome offers like the no-deposit promotion where available. You must be at least 18 and located in a supported US state (Spinfinite is unavailable in CT, DE, ID, MI, MT, NJ, NV, WA, and Canada). Only one account per player is permitted; multiple accounts can be suspended.
What welcome and no-deposit bonuses are available?
New players often receive a no-deposit bonus automatically on sign-up: 3,000 Gold Coins (GC) plus a Mystery Bonus and Extra Sweeps Coins (SC) where eligible. First-purchase packages include offers like 60,000 GC plus 40 free SC and an Infinity Wheel spin for a $20 purchase. Some promotional offers are labeled “200% Extra with 1st Purchase.” No bonus codes are required for these promotions.
Do I need a bonus code for promotions or free spins?
No. Most Spinfinite promotions, including the no-deposit bonus and first-purchase packages, are applied automatically. Check the specific promotion terms on the promotions page or in your account for any exceptions.
What’s the difference between Gold Coins (GC) and Sweeps Coins (SC)?
Gold Coins (GC) are for gameplay and entertainment within the site and are not redeemable for cash. Sweeps Coins (SC) are the sweepstakes currency that can be used to win redeemable prizes or cash, subject to verification and playthrough rules. SC prizes have a 1x playthrough before redemption.
How do wagering and playthrough requirements work?
Spinfinite applies a 1x wagering requirement to Sweeps Coins (SC) for prize redemption. That means you must wager the SC amount once in eligible games before you can redeem prize value. Wagering contributions vary by game type; check the promotion terms for allowed games and restrictions. GC do not convert to cash.
Which payment methods, currencies, and minimums are supported?
Spinfinite accepts USD and major payment cards, including MasterCard and Visa. Coin purchases start at $10, while a popular first-purchase package requires a $20 minimum to qualify. Withdrawals of prize value are processed in line with verification and applicable cashout limits.
How do deposits and withdrawals work, and are there cashout limits?
Deposits are processed via supported card networks. Withdrawals of prize funds require completed KYC verification and follow general cashout rules — for example, a maximum of 100 SC for cash prizes (equal to $100) and limits such as 10 SC for gift cards may apply. Spinfinite reserves the right to withhold or cancel bonuses or cashouts if suspected fraud or bonus abuse is detected.
What is the KYC (verification) process like?
Before redeeming prizes, you’ll need to complete verification: provide photo ID, proof of address, and sometimes payment method verification. This protects accounts and complies with rules. Verification is usually handled through the account area; submit documents when prompted and follow any instructions from support. A full verification is required before prize redemption.
Is the site mobile-friendly, and will games run on my phone?
Yes. Spinfinite’s platform and its software partners deliver HTML5-compatible titles that run on modern iOS and Android browsers. You can play most slots and table games on a mobile browser without installing additional software. Performance depends on your device and connection quality.
What games and providers are available?
Spinfinite offers a variety of game types popular in US markets, including online slots, blackjack, roulette-style games, poker variants, and sweepstakes-style titles. Content is supplied by vendors such as 3 Oaks, Betsoft, Habanero, Kalamba Games, Pragmatic Play, Relax Gaming, and RubyPlay, ensuring a broad mix of mechanics and themes.
What should I do if I run into technical problems?
First, reload the page and clear your browser cache, or try a different browser or device. Confirm your internet connection and that cookies and JavaScript are enabled. If the problem continues, use the on-site live chat or email support@spinfinite.com with details (screenshots, account name, time of issue) so the team can investigate.
How does Spinfinite handle security, fairness, and responsible gambling?
Spinfinite uses industry-standard security measures, including SSL encryption and secure payment processing via MasterCard and Visa. Games are provided by reputable studios that follow fair-play practices. Players must be 18 or older, and Spinfinite offers tools to promote responsible play, such as deposit limits, self-exclusion, and account controls. Contact support to set limits or suspend an account, and seek outside help if gambling is becoming a problem.
Play with confidence: Spinfinite combines recognized software vendors, common card payment methods, and automated promotional credits to make it straightforward to get started. Remember that promotional Sweeps Coins expire after 60 days if unused, and prize redemption requires verification and compliance with site rules. Begin now and have fun — sign up or log in to start qualifying for the no-deposit welcome bonus and first-purchase offers. The site makes getting started easy: create your account, claim automatic promotions, and choose from a wide range of slots and table games powered by trusted providers. Your payments are handled in US dollars via MasterCard and Visa, and support is available through live chat or at support@spinfinite.com if you need assistance. Spinfinite takes security seriously with standard encryption and verification procedures to protect your account and payout eligibility, and games from established studios help ensure fair play. Remember to use responsible-gambling tools, set limits that fit your budget, and only play when it’s fun. When you’re ready, log in or register to enjoy bonuses like the automatic sign-up SC, daily login rewards, and first-purchase packages — all designed to add value without complicated codes. Try a few hands or spins, experience the site’s features, and if you win, follow the verification steps to redeem prizes. Have a great time, play smart, and good luck.